We respect your privacy and ensure that personal data is processed lawfully, fairly and in a transparent manner in accordance with data protection principles under the General Data Protection Regulations (GDPR) and other English law.
Automatic information gathering
If you browse our site, some information about you is gathered automatically by cookies and similar technology. This information does not identify you personally but includes:
Cookies are small data files including a unique identifier that are stored on your device when you visit certain web pages. Cookies are useful because they allow a website to recognise your device. They can also help ensure that advertisements you see online are relevant to you. You can choose to disable cookies, but please note that certain features of our site may not work effectively once cookies are disabled.
Information volunteered by you
If you participate in a survey, send us an e-mail, or perform some other transaction on our site, we collect the personal information volunteered by you. This may include:
Please note if you provide personal information when reviewing a product, the processing of all such information is governed by the applicable terms and conditions. We use Reviews.co.uk to provide this service. Please note that reviews posted on our website are public, so only include information you are comfortable with sharing publicly.
Transaction information volunteered by you
If you place an order or subscribe to any services offered by us we will require transaction information, including payment information such as a credit card details as well as general contact, billing and delivery information. This information is necessary to complete the transaction. We use Quickbooks accounting software to securely store your contact details. We use Paypal to process payments and do not have access to your account details.
Transaction information also includes details of the personalisation you require, which may include personal data in the form of text or images. Information required for fulfilling an order is stored on our email system for as long as required to ensure proper customer service and then deleted.
2. Why do we collect this information?
We use the information that we collect about you for the following purposes:
3. How do we protect your information?
We limit internal access to your information only to employees who need to use it and are obliged to protect that information and keep it confidential.
External use of volunteered information:
Please note that we share your volunteered information with third parties where they need such access to fulfil their functions. We may employ other companies and individuals to perform specific functions on our behalf such as:
These providers have access only to the information that they require to perform their functions, and are strictly forbidden from using it for any other purposes. You may opt out of this use of your volunteered information at any time, but doing so may impair our ability to provide you with a proper service.
We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation into unlawful activities, to enforce our contract, or to protect our rights or property or those of others.
Finally, we may provide your information to third parties involved in any merger, acquisition or corporate reorganization involving us.
We safeguard the integrity of our site to prevent unauthorized access to information maintained by us. These measures are designed to prevent corruption of data and to block unauthorized access to our systems and information. We use SSL computer security services to establish secure session links between the web browsers of our customers and our site. We use secure email facilities and take standard measures to protect our computer systems from attack.
How long do we keep your information?
We only retain your personal information for as long as is necessary for the purpose for which it is provided, or as long as we are legally required to do so.
4. Your rights
You have the right to:
5. How you can exercise these rights?
You can review any personally identifiable information we collect about you by contacting the Data Controller at:
PINK BOX Group
Our goal is to make sure that our information about you is always current so that we can better serve you. If your personal information changes, or you have any request or complaint, please get in touch and we will help solve the problem.
Consent for Minors
The website is not meant for use by children under the age of 18, who are prohibited from creating an account or otherwise providing their personal information. If you wish to place an order for someone under 18 please ensure that you do not give personal data without proper consent.